Refund policy
Returns
Because KILL CYCLE sells a liquid product, we cannot accept returns if a can has been opened.
If your order arrives leaking or damaged, reach out to us and we’ll get a replacement headed your way.
If you need to request a return for an unopened product, contact us at contact@thekillcycle.com and we’ll review your request to see if it qualifies.
Refunds
After we receive and inspect your return, we’ll send you a confirmation email.
If your return is approved, your refund will be processed and applied to your original payment method.
Timing will vary depending on your bank’s processing times.
Sale Items
Only full-price purchases are eligible for refunds.
Unfortunately, sale items cannot be refunded.
Exchanges
We only replace items if they arrive defective or damaged.
If you need to exchange an item for the same product, email us at contact@thekillcycle.com.
Shipping
Return shipping costs are the responsibility of the customer.
Shipping fees are non-refundable.
If you receive a refund, any return shipping charges will be deducted from your refund amount.